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Spark #07 – Crack the code with cliffhanger comms – the secret’s out

  • Employee Engagement, Internal Comms, Transformational Change
employee engagement agency
internal communications agency
employee engagement agency

Intrigue and secrecy

…whether fictional or real, offer so much for our brains to play with. They allow our minds to wander, and wonder – to be consumed by something out of our control, creating insatiable curiosity. And when the mystery is solved, a sense of accomplishment washes over us. We add up information we’ve unravelled, turning it into a meaningful story.

So could internal communications benefit from a little spritz of Agatha Christie, turning colleagues into the organisation’s own band of Sherlock Holmes?

Can’t help but take a peek

Seth Godin, author of Permission Marketing, shared how cold calling and TV ads that invaded your life were dying out.

Instead, he suggested creating great content that pricked the audience’s ears, eyes and minds with intrigue – content that’d nudge them to come to you.

employee engagement agency
employee engagement agency

In action

When promoting its latest game Titanfall, Microsoft released ads that ended with binary code. People took to Reddit to discuss the code and attempted to solve the mystery. Those who did ended up on websites that invited them into a contest where they could win prizes. The only way people could get involved was to become part of the online conversation.

Ultimately creating a community of gamers working together to solve the clues and as planned, talking non-stop about the new release.

Make it happen.

So whether you choose to break a campaign down into cliff-hanging chunks or sprinkle clues through a company announcement – make it fun. Offer an incentive for people to ‘crack the code’ – a prize or recognition.

Try it out. You might be surprised at just how much a touch of intrigue could stimulate interest in corporate messaging.

The most beautiful experience we can have is the mysterious. It is the fundamental emotion that stands at the cradle of true art and true science.

Albert Einstein - Theoretical Physicist
internal comms agency

The Spark of an idea, a feeling, a sense, a curiosity.

It’s the best catalyst for creativity, connection and breakthrough thinking.

This is your weekly spark – who knows what it might ignite for you.

Insights and Resources

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Want better employee engagement? Make work feel more worth it, through humour

  • Business Strategy
Humour could be the key to better employee engagement. Explore the different types of humour that work well in the workplace - helping to make work feel more worth it.

Authentic Intelligence: Why great AI training starts with human judgement 

  • Business Strategy
As AI-powered tools become a fixture of the workplace, businesses face an urgent question: how do we make sure our people are ready? And how can we help them avoid pitfalls? Here’s how to build training that’s practical, meaningful – and authentically intelligent.

How to use internal comms to align employee and organisational values

  • Culture, Internal Comms
What happens when company values don’t align with an employee’s? Values are the lifeblood of an organisation, setting out the way we do things and the principles that guide us. But… what if an employee doesn’t agree? For internal communicators, the challenge of balancing professional integrity with personal beliefs can be tricky, but one that can create positive change.

Crafting a culture from scratch for 1,000s of employees

Siemens

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The power of storytelling to unite and inspire global colleagues

Fujitsu

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Shifting behaviours. Transforming beliefs. Saving lives.

Anglo American

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New structure. New strategy. A new future for 10,000 people. It was time to talk

Jardine International Motors

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When five become one. Bringing employees together behind a new single brand.

KCOM

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Want people to connect with a new vision and strategy? Then you need them to own it

Arco

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Siemens - Two men walking together and talking at wind-turbine-blade factory in Hull
Fujitsu - colleagues smiling in a meeting
Anglo American - Transforming Minds
Jardine - App
KCOM - Media
Arco - Perfromance

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