Privacy

Privacy & Cookies 

Looking after your information 

Whether you’ve come to us with a new project, are exploring opportunities to work with us or are simply getting to know H&H a little better, we want you to feel confident about how we look after your information. 

Trust sits at the heart of every relationship we build, and that extends to how we collect, use and protect the information you choose to share with us. 

We only collect information that’s genuinely needed to help us work together, improve your experience or keep our website secure. 

The information we collect 

Depending on how you interact with us, we may collect: 

• Your name and contact details when you get in touch  

• Information you choose to share in enquiries or project discussions  

• Recruitment information if you apply to work with us  

• Technical information about how you use our website, including cookies where you’ve chosen to allow them  

How we use it 

We use your information to: 

• Respond to your enquiries  

• Deliver our services  

• Manage our relationship with you  

• Improve our website and digital experience  

• Meet our legal obligations  

• Send occasional updates where you’ve asked to receive them  

We never sell your personal information. 

Working with trusted partners 

To help us deliver our services and keep our website secure, we work with carefully selected technology partners, including providers for website hosting, security, analytics, contact forms and email communications. 

Where we share information with these providers, we make sure appropriate safeguards are in place to protect it. 

Cookies 

Cookies are small text files that help our website function properly and, where you’ve given your consent, help us understand how visitors use our website. 

We use four simple categories of cookies: 

• Necessary – essential for the website to work.  

• Functional – remember your preferences.  

• Analytics – help us improve the website.  

• Marketing – only used where you’ve chosen to allow them.  

When you first visit our website, you can: 

• Accept all cookies  

• Reject non-essential cookies  

• Choose your own preferences  

You can update your choices at any time using the Cookie Settings link. 

For a full list of the cookies currently used on our website, please see our Cookie Declaration. 

Your privacy choices 

You have the right to: 

• Access the information we hold about you  

• Correct inaccurate information  

• Ask us to delete information where appropriate  

• Object to certain processing  

• Withdraw your consent at any time  

If you’d like to exercise any of these rights, simply get in touch. 

Contact us 

If you have any questions about privacy or cookies, we’d be happy to help. 

Email: talktous@handhcomms.co.uk 

If you’re not satisfied with how we’ve handled your information, you also have the right to contact the Information Commissioner’s Office (ICO). 

Want to know more? 
If you’d like the full detail about how we process personal information, or to see the live list of cookies currently used on our website, you can view our Full Privacy Policy and Cookie Declaration by emailing us.