People
Consultancy
From L&D to IC, creative copywriting to insights, research and master coaches – our consultancy team are a force to be reckoned with. In a good way, obviously. Diving into a client brief and coming up with creative ways to make an impact? They’re on it. Supporting leaders to be authentic and agile? No problem. Designing and delivering programmes that inspire and engage? Yes please. They love getting up close and personal with strategies and get a kick out of understanding people and organisational cultures. They also love a challenge – so feel free to test them with yours.
Amy
IC Manager
What excites people? What intrigues them? What gets them fired up and ready to smash some goals at work? Those questions are the reasons I work in IC. I love to get stuck into the challenges and opportunities that inspire and motivate employees. After all, people are at the heart of any organisation – and great internal comms are the key to success.
Soph
Client Director
Want to elevate engagement, inspire leadership, and motivate people to achieve their very best? Then let’s get cracking. I’m always fascinated by the energy generated when we work with our partners to create compelling campaigns and strategic programmes. It’s like alchemy. All the right ingredients and ideas come together to craft something truly special – with impacts that go way beyond the day-to-day. So consider me your conduit to a bit of IC magic.
Kirsty
Client Director
My focus? Using the power of language and the art of storytelling to help people find purpose in their work. My passion lies in finding that link between strategy and emotion. By drawing together our collective creative talents – ideation, design, psychology, words – we can build life-changing connections. While our approach is grounded in science, it’s the human touch that truly brings our work to life and makes it all worthwhile.
Kelly
Client Director
A solid IC background means I really empathise with the challenges our clients face – super helpful when getting to the heart of what they want to achieve. Organisations with a strong, authentic culture don’t just retain their brightest talent. They inspire their shining stars to love what they do and give it their all. And it’s a joy to play a part in making it happen.
Kay
Learning and OD Specialist
I advise on the psychology and strategy behind H&H’s client projects. I’m known as the model queen (scientific models – not catwalks). Because everything I do is underpinned with robust theory, translated into action and behavioural shift. My question du jour is always ‘so what’? It makes sure our creative approaches have real substance, are meaningful and super engaging.
Jane
Client Director
I’ve been described as ‘a ball of energy fuelled by coffee’. I’d say that’s pretty accurate. With a background in architecture and interior design, I now put my heart, soul and copious caffeine intake into making sure our creative projects have a real edge. That they engage, excite and support an employee’s wellbeing and engagement as much as their performance.
Creative
Our creatives add a feast of different flavours to H&H. Apart from vanilla – you won’t find a sniff of that here. While some organisations rein in their creative teams, we give ours the breathing room to be as wild, or subtle, as their imaginations – and the client’s objectives – desire. Because we’re confident that everything they do will be backed up with dead clever thinking and flaming-hot rationale. And you won’t find any cookie-cutter stuff going on. Each creative comes with their own unique approach, from elegant to bold, character-driven to nature-inspired. Swoon.
Carla
Designer
The best kind of design is considered, thought through, and impactful. And this is what I aim to bring to my creativity at H&H. I’m the kind of creative that leaves no stone left unturned and you’ll often find me analysing every inch of a brief to make it right. If I can make even the slightest bit of difference through design, that is ultimately what drives my passion and inspires me.
Lynne
Designer
From FMCG through to several years freelancing for some wildly varied clients – I’ve got an eclectic portfolio. I love it when a creative idea gains traction – from that initial seed, through to a fully flourished campaign. I think of creativity as a muscle that needs to be worked, and inspiration can come from anywhere. As Maya Angelou, author and activist, once said; ‘You can’t use up creativity. The more you use, the more you have.’
Tom
Digital Creative
90% of the messages processed by our brains are visual. And they’re processed 60,000 times faster than text (this is a fact – not out of a Christmas cracker!). So, it makes sense why images are such a potent comms tool. Lifting someone into a story through animation – and transfixing them to the last frame? Nothing beats it (aside from maybe chicken and chips).
Rosie
Senior Designer
“Others have seen what is and asked, why? I have seen what could be and asked, why not?” I’d love to claim that as my own. But it was Pablo Picasso. And he had a point –creativity is about people seeing possibilities where others can’t. I’ve been at H&H for a whopping nine years, thanks to the culture, people, and the fact we get to be creative on so many fab projects.
Ols
Digital Creative
People learn faster – and deeper – when they’re having fun. It’s why animations – with captivating stories, relatable characters and interesting illustrations – are such a powerful learning tool. There are so many components that can be used to visually tell a brilliant story – one that captures people’s attention and emotions. And I love bringing them to life!
Lew
Illustrative Designer
Looking to lift emotions and shift behaviours? Try art. Art enhances brain function and brain wave patterns, and it boosts happy hormones. That’s the science (I Googled it, obvs). It’s a bit mind-blowing – and I reckon that’s why so many clients enjoy being pushed creatively. So, I make sure all my illustrations are seriously well considered and packed with personality.
H&H
Hannah
Director
You know when you’re surrounded by creative minds – it really sparks the imagination, right? I love inspiring our team to innovate. Pushing their creative boundaries, inviting them into the metaverse and freeing them up to imagine super-clever ideas. And transforming the employee engagement with beautiful design and solid comms theory – now that’s a real buzz.
Helen
Director
Storytelling and imaginative comms – this is what transforms people’s thinking. You know it. As do I (partly because my first job involved scooting around Scotland selling surgical gowns and catheters – that defo required imagination). People loving what they do – and being empowered to think differently? That’s when great things happen. And it’s why we created H&H!
Cathy
Managing Director
People, personalities, strategies, theories, the words that stick and the messages that make an impact – two decades on the front lines of the IC industry has taught me tons. Informed, imaginative IC can take people on an authentic, engaging journey – that’s the magic formula that makes real shift happen. And I love being able to support our clients to drive this shift.
Client Experience
Yes, our client experience team will make sure you have a super experience. But this goes way beyond simply keeping you in the loop, staying on top of schedules and making sure your programme’s delivered on time and in budget. Think of them as the quality controllers who’ll proof, polish and check everything meets your brand guidelines. The party planners who’ll make sure your people are as excited about your manager-led convos as you are. The IC experts who’ll roll up their sleeves to make sure your narrative hits the mark. And they’re ruddy lovely humans, too.
Liz
Client Experience Partner
Connection and meaning – they’re the priceless gems that I love to uncover in a project. I relish getting to the heart of what a client needs, then bringing amazing people together, exploring the world of what’s possible, and creating ways to make beautiful things happen. Working with teams around the world has taught me so much about different working styles, cultures and perspectives. I believe that if we approach a challenge without preconceptions, memorable solutions are created, impacting the lives of many.
Nukhet
Client Experience Partner: PRINT®
Engaging with people really inspires me, so I enjoy supporting our clients to discover their own motivations through PRINT®. My former legal career, including lots of pro-bono work, involved getting to the root of a situation and exploring solutions – a skill that’s just as valuable to me now. Plus, I can express my creative side in this role. Perfect!
Sarah
Client Experience Partner
I’m all about organisation. From behavioural change campaigns to events, whatever it is fling it my way and I’ll make sure it gets done! Got a challenge? Give me a shout. I’ll keep the wheels turning by making sure our team and your team are equipped with, well, whatever they need to keep the magic happening. I’ve worked for years in global FMCG, it’s great. But I’ve truly found my home at H&H, a like-minded bunch of superstars putting clients at the forefront of absolutely everything.
Laura
Client Experience Partner
With over 12 years of in-house roles under my belt, there’s not much that I haven’t seen in the field of internal communications and engagement. What really excites me is putting into action employee engagement programmes that spark positive change in some of the most complex environments. Colleagues describe me as naturally curious and incredibly meticulous, which puts me in a great place to manage client projects with thoroughness, honesty and a keen eye for detail.
Kate
Client Experience Partner
From finding 20 performers for a flash-mob in Covent Garden to sending giant pianos around the World for the premiere of Rocketman – the same learnings always apply. It’s about making sure my clients feel supported, have the best possible experience and feel free to be honest throughout. And hearing fantastic feedback when programmes hit the mark? Simply fab.
Operations
You know those bum bags you wear when you’re camping – the ones holding your map, Swiss army knife, binoculars, wallet and phone? Our Ops Team are a bit like that. They have a handle on everything from the bigger picture (think strategy, availability, finance and processes) to all those behind-the-scenes details that seem to happen by magic (data, events, social media). And they make sure everyone’s a happy camper, equipped with everything they need to make H&H an efficient, joyful place where creativity, productivity, wellbeing and client delight break bread together around the firepit.
Moh
Finance Manager
Financial data tells a story about a company’s operational health and potential. As an accountant with a passion for numbers, I’m fascinated by the operations side of business – where finance meets function. The joy for me is in the details, the fine-tuning of systems and processes that lead to a well-oiled machine. This holistic balance is what I bring to the table, promoting sustainability, efficiency, and growth.
Helen
People and Operations Coordinator
Upbeat Mighty Mouse, small in stature, big in personality and smiles. I bring my love of exercise and wellness to the team, helping promote wellbeing, team spirit and organisation in the world of H&H. Up a mountain in the dark or skydiving might be somewhere you’ll find me – taking part in charity challenges and I’ll use my Mighty Mouse-ness to rally the H&Hers to get involved too! I’m also a big animal lover and mum to a rescue dove called Joey. Yes, you read that right, a Dove.
Natasha
Marketing & PR Manager
Having studied the science of languages – from the linguistic tricks used by the rich and powerful, to the many ways creatures ‘talk’ to each other in the animal kingdom – I’m fascinated by all things communication. Crafting new and engaging ways to get H&H’s voice heard and stand out from the crowd is what gets me out of bed in the morning.
Duncan
Head of Business Development
What’s 20+ years of helping creative agencies develop stellar client relationships and attract new business given me? An eye-opening insight into many well-loved brands – from Mars and Alpro to Seiko. And the realisation the most vibrant businesses usually have a fantastic story to tell. It’s a blast to bring this experience (and a bit of fun) to H&H.
