You’re savvy enough to know the most effective leaders are authentic and agile. Confident and convincing. Assured and inspirational. Give them the tools and techniques to make sure they’re ready to lead your organisation to where it needs to be.

H&H - The importance of building a strong team culture

Supporting leaders to bring out the best in their teams

Authentic leaders are trusted. They’re inspiring. And motivating. Yet 58 percent of people say they trust strangers more than their own boss.

Successful leaders inspire brilliance. Give everyone a voice. Allow culture to be shaped by the many. So let’s make sure your leaders have the tools and skills to not just deliver key messages – but make them resonate, relevant and amplified.

Every leader has a distinct style. And as luck would have it, top-class communication skills come in every flavour.

Some leaders crackle with charisma. Others boss it with a belt-and-braces style. Either way, their approach can play a big part in engaging employees.

That’s why you won’t find any off-the-peg, pre-packed, pre-cooked, oven-ready leadership support here. To win hearts and minds, a leader must be authentic. And that means kitting them out with tools and skills that work for them – however they roll.


Animators, influencers, designers, innovators, strategists, psychologists, master coaches, L&D gurus, a peacock called Colin … and a toad.

Meet our People
  • Christine, Creative Copywriter at H&H


    Sticks and stones may break my bones… yet the pen is mightier than the sword. Which is it? Playing fast and loose with swords, sticks or stones is a fool’s game. But so is underestimating the power of words. Words state intentions, reveal truths and can crack open an explosive piñata of possibilities. The right words move people at a level you won’t reach with a stick!

  • Duncan

    What’s 20+ years of helping creative agencies develop stellar client relationships and attract new business given me? An eye-opening insight into many well-loved brands – from Mars and Alpro to Seiko. And the realisation the most vibrant businesses usually have a fantastic story to tell. It’s a blast to bring this experience (and a bit of fun) to H&H.

  • Michelle, Head of Operations at H&H


    Data and spreadsheets excite me. True story. I’m organised with a capital O. An enabler at H&H, if you like. And my pitch-perfect planning makes sure our machine is well-oiled, polished and shiny as a hat pin. So you can be sure our team’s got everything they need to be brilliantly creative. All underpinned by solid processes, technologies and methodologies.

  • Laura, Operations Manager at H&H


    You know those drawer organisers that keep all your socks super neat and tidy? A fellow H&Her said that’s what my brain works like. I think it was a compliment. I make sure everyone has what they need to deliver projects on time – without compromising on quality. And I love turning data into a story everyone can get excited about. Strategy update via gamification, anyone?

  • Paul

    What gets me excited about our industry? The act of creating. I love making something and then setting it free into the world – letting it fulfil its purpose and then seeing the results. I’ve spent a lot of my 20-year career in advertising. Moving to IC means I now work on projects that inspire change and betterment. And I get a real sense of accomplishment from it!

  • Jane

    I’ve been described as ‘a ball of energy fuelled by coffee’. I’d say that’s pretty accurate. With a background in architecture and interior design, I now put my heart, soul and copious caffeine intake into making sure our creative projects have a real edge. That they engage, excite and support an employee’s wellbeing and engagement as much as their performance.

  • Kelly

    A solid IC background means I really empathise with the challenges our clients face – super helpful when getting to the heart of what they want to achieve. Organisations with a strong, authentic culture don’t just retain their brightest talent. They inspire their shining stars to love what they do and give it their all. And it’s a joy to play a part in making it happen.

  • Zoe, IC Consultant at H&H


    Would you like to hear a story? Bet that’s a “yes”. Storytelling is at the heart of Internal Communications – and it’s all about the emotions. Successfully tug on heart strings and you’ll boost engagement faster than you could launch a rocket. But behind every story is a great strategy and that’s where I fit in. Give me any IC problem, and I’ll help you write the perfect best seller.

H&H - The importance of effective communication

Internal Communications

We get a buzz out of unravelling clients’ challenges. Weaving together the golden threads that will inspire, excite and get the best out of people.

Learn more