Internal Communications and Engagement

Need some help keeping on the front foot with your IC strategy? Looking to add some oomph to your narratives, key messaging and channels? Trust us to be the extra heads – and hands – that’ll power your day-to-day comms.

H&H - Internal communication

Making sure your people are fired up, revved up and joined up across your organisation.

We get a buzz out of unravelling clients’ challenges. Weaving together the golden threads that will inspire, excite and get the best out of people.

So many personalities. Cultures. Geographies. Every business is as unique as the people within it. We partner with organisations worldwide to uncover the messages that matter. Expressed in ways that resonate – in every language.

Enhance your employee experience and you’ll be rewarded with energised colleagues who are hungry to bring your ambitions to life.

Ever felt left in the dark or banished to the side-lines? This is how it feels to be disengaged and out of the loop. So let’s create a conversation everyone wants to get involved with.

Giving your people a voice makes them feel valued. Listening to what they say too? That sparks conversations that’ll light up your organisation. From solid thinking and design to digital solutions and gamification, we’ll make your IC and EE dazzle.


Animators, influencers, designers, innovators, strategists, psychologists, master coaches, L&D gurus, a peacock called Colin … and a toad.

Meet our People
  • Helen, Managing Director at H&H


    Storytelling and imaginative comms - this is what transforms people’s thinking. You know it. As do I (partly because my first job involved scooting around Scotland selling surgical gowns and catheters – that defo required imagination). People loving what they do – and being empowered to think differently? That’s when great things happen. And it’s why we created H&H!

  • Tom


    90% of the messages processed by our brains are visual. And they’re processed 60,000 times faster than text (this is a fact – not out of a Christmas cracker!). So, it makes sense why images are such a potent comms tool. Lifting someone into a story through animation – and transfixing them to the last frame? Nothing beats it (aside from maybe chicken and chips).

  • Harry, Project Manager at H&H


    From Hollywood to Hullywood, I love all things visual – especially film. Having spent the last decade organising productions, actors and crew on films (think James Bond and Star Wars), I’m used to balancing tasks and co-ordinating people and resources. So I’m a pro at ensuring all the cogs are turning smoothly and the show can go on – on the silver screen and at H&H.

  • David


    Looking for the truth – an engaging story, backed up with hard facts? Turn to the data. It won’t let you down. I make data easier to understand – taking dashing insights into statistical methods and bringing it to life to make sure everyone’s in the loop and everything’s working efficiently. And if that involves a spreadsheet or a pretty little graph that’s fine by me.

  • Zoe, IC Consultant at H&H


    Would you like to hear a story? Bet that’s a “yes”. Storytelling is at the heart of Internal Communications – and it’s all about the emotions. Successfully tug on heart strings and you’ll boost engagement faster than you could launch a rocket. But behind every story is a great strategy and that’s where I fit in. Give me any IC problem, and I’ll help you write the perfect best seller.

  • Duncan

    What’s 20+ years of helping creative agencies develop stellar client relationships and attract new business given me? An eye-opening insight into many well-loved brands – from Mars and Alpro to Seiko. And the realisation the most vibrant businesses usually have a fantastic story to tell. It’s a blast to bring this experience (and a bit of fun) to H&H.

  • Jane

    I’ve been described as ‘a ball of energy fuelled by coffee’. I’d say that’s pretty accurate. With a background in architecture and interior design, I now put my heart, soul and copious caffeine intake into making sure our creative projects have a real edge. That they engage, excite and support an employee’s wellbeing and engagement as much as their performance.

  • Will

    I’m all about bringing creativity to briefs – clambering around to uncover those light bulb ideas for our clients. I like taking something complex and turning it into an ‘oh wow!’ moment that everyone gets. When I’ve not got my head buried in Adobe, I’m most likely travelling the country with my camera, snapping away. Whether that be mountains, gin or the H&H team.

H&H - Create better employee experiences

Employee Experience

It’s how your people think and feel throughout their journey with your organisation. Give them a reason to relish it.

Learn more