About us
We’re the internal communications agency that dares to be different.
At H&H, we believe that everyone has a right to go work and feel happy and fulfilled. By pushing boundaries, thinking differently and bringing fresh ideas to life, we positively transform the way the people interact, communicate and connect at work.
Creating possibilities
We’ve rolled out an impressive number of successful IC and engagement programmes in partnership with some of the biggest brands across the globe, so we’ve had ample opportunity to perfect our approach.
By blending applied theory and behavioural psychology with impactful creative execution, we know that you can make shift happen – no matter the challenge.
Our programmes all balance creative ingenuity with robust psychological insight, which are carefully designed by our diverse and talented in-house team (check out who’s who below).
It means that our clients get access to specialists from copywriters, designers and digital developers, to business strategists, psychologists, coaches and IC and engagement consultants. All under one roof, and all familiar with our client’s unique needs and nuances.
Amongst all this, we still find time to contribute to industry best practice by developing insightful tools, resources and primary research –all of which we use to weave into our programmes and approach.
Our work has been consistently recognised as outstanding, including by the Institute of Internal Communication, the Chartered Institute of PR, and the Employee Engagement Awards. In fact, we’ve been selected by peers as the best UK employee communications agency year on year for the last 9 years.
Andrew
CREATIVE DESIGNER
Andrew
CREATIVE DESIGNER
I’ve been in the design game for nigh on 20 years, and I think I’m passing my passion onto my kids, as I’m always finding little colourful doodles around the house.
It’s safe to say that digital design is a big part of my life. I love being creative, and when I can fire up Adobe Creative Suite and get stuck into some exciting new visuals, I know I’m in for a good day. Working at H&H brings so much vibrancy and variety to the projects I’m involved with, but what I find most exciting about my work is the blending of creative design and comms strategy – it just brings that extra substance to the visuals we create.
It’s the potential to really be your creative best that I think sets H&H apart. We’re always thinking – how can we make these internal comms innovative and different? And I think it helps that H&H have such a clear, inspiring purpose. It certainly helps to keep me focused on developing my skills in my role, since I know that the designs I’m creating are having a positive impact on people all over the world.
It’s the potential to really be your creative best that I think sets H&H apart. We’re always thinking – how can we make these internal comms innovative and different? And I think it helps that H&H have such a clear, inspiring purpose. It certainly helps to keep me focused on developing my skills in my role, since I know that the designs I’m creating are having a positive impact on people all over the world.
Clare
DIRECTOR
Clare
DIRECTOR
I have a BIG weakness for chocolate, especially of the dark kind.
My role is deeply rooted in the strategic thinking behind H&H's IC programmes. Essentially, you could say I'm a bit of an architect, building them from the foundations up and making sure they're structurally sound, tick every box of the brief, and will exceed the client's expectations and objectives. I'm at my best when I'm thinking strategically, and internal comms and employee engagement is definitely a passion - having spent most of my career working in IC from inside the walls of a diverse range of UK and global organisations.
IC's importance is likely to keep growing as organisations have to learn to adapt more rapidly to a variety of changing circumstances. Change is now a constant in the workplace and it makes the job of engagement tougher than ever before. IC has a critical part to play is helping organisations and their employees to flourish during turbulent times - so how exciting, to be at the forefront of thinking around internal comms and change management right here at H&H!
Aside from my love of internal communication, at some point in my life I'd love to own a cocoa plantation - mainly so I could have all the dark chocolate I wanted right at my fingertips (what can I say, milk and white simply don't cut it for me).
IC's importance is likely to keep growing as organisations have to learn to adapt more rapidly to a variety of changing circumstances. Change is now a constant in the workplace and it makes the job of engagement tougher than ever before. IC has a critical part to play is helping organisations and their employees to flourish during turbulent times - so how exciting, to be at the forefront of thinking around internal comms and change management right here at H&H!
Aside from my love of internal communication, at some point in my life I'd love to own a cocoa plantation - mainly so I could have all the dark chocolate I wanted right at my fingertips (what can I say, milk and white simply don't cut it for me).
Catherine
COPYWRITER
Catherine
COPYWRITER
My first time on a motorbike ended in an unfortunate trip to hospital… but undeterred, I now have three exhilarating rides across Europe under my belt!
With an extensive background in journalism prior to setting up shop at H&H, it’s safe to say words have played a leading role in my career. As a copywriter, I love playing around with language to communicate exciting messages in the most compelling way. I find great joy in interpreting complex client briefs and finding the best words to condense them into simple but inspiring communications that everyone can understand. And with journalism in my blood, I love meeting new people and understanding what makes them tick – perfect for getting to the heart of the stories people are trying to tell! When my fingers aren’t tapping away on my well-worn keyboard, they’ll be busy mixing ingredients for my egg-free baking (my son’s allergic – and egg-free bakes aren’t as strange as they sound), or gripping the steering mechanism of some sort of vehicle (I’m not choosy) as I take in the sights across Europe (my favourites being the Black Forest and the Italian Lakes).
Kirsty
PROJECT MANAGER
Kirsty
PROJECT MANAGER
I’d love to visit Australia, and keep my own donkey…
I’m usually found surrounded by hectic schedules and cups of tea, making sure we deliver all our projects on time and keep our clients smiling. I’m friendly and approachable (so people say!) which has served me well in my 12 years in customer service. I’ve just finished my MBA, which combined English and Business Studies – I’m a bit of a language nerd (quite fitting for a communications agency). When I’ve got some free time on my hands, I love seeing my friends and keeping up with exercise at weekly classes. It can be rather gruelling at times!
Ollie
DIGITAL CREATIVE
Ollie
DIGITAL CREATIVE
When I’ve got a spare few minutes at home, I often pretend to be a successful DJ performing for a crowd of fanatic revellers – but in reality, the only crowds I draw in are my cat (and he’s only there for the food…)
Ollie
DIGITAL CREATIVE
Pixel precision
See more from our Ollie
When I’ve got a spare few minutes at home, I often pretend to be a successful DJ performing for a crowd of fanatic revellers – but in reality, the only crowds I draw in are my cat (and he’s only there for the food…)
As part of the creative arm of H&H, I get stuck into everything from design concepts to giving our artwork and designs their final flourishes. Primarily though, my role is to bring the creative team’s ideas to life through animation and innovative digital approaches.
My passion for animation lies in its versatility – there are so many elements and components that can be used to visually tell a compelling story and capture people’s emotions beyond just a static image. I’m constantly on the lookout for and being inspired by new and exciting approaches to telling stories through animation.
But the best thing is that I’m able to put my capabilities in digital to good use every day in helping to make people’s working lives more fulfilling and rewarding. Everyone deserves to feel engaged at work, and the opportunity to make that happen is what makes being a part of H&H so uniquely special for me.
Outside of H&H I use my animation and digital design prowess to help promote local music events and club nights. I’m a massive music geek, and it's great to get involved in Hull's vibrant music scene and get the word out about local arts projects that are trying to create something a little bit different. You can check out some of my work here. I’m also an outdoors-type (there’s plenty of us here at H&H) and can often be found often whizzing through the local forest on my mountain bike. Although you probably wouldn’t recognise me, as I’m usually caked in mud!
DIGITAL CREATIVE
Pixel precision
See more from our Ollie
When I’ve got a spare few minutes at home, I often pretend to be a successful DJ performing for a crowd of fanatic revellers – but in reality, the only crowds I draw in are my cat (and he’s only there for the food…)
As part of the creative arm of H&H, I get stuck into everything from design concepts to giving our artwork and designs their final flourishes. Primarily though, my role is to bring the creative team’s ideas to life through animation and innovative digital approaches.
My passion for animation lies in its versatility – there are so many elements and components that can be used to visually tell a compelling story and capture people’s emotions beyond just a static image. I’m constantly on the lookout for and being inspired by new and exciting approaches to telling stories through animation.
But the best thing is that I’m able to put my capabilities in digital to good use every day in helping to make people’s working lives more fulfilling and rewarding. Everyone deserves to feel engaged at work, and the opportunity to make that happen is what makes being a part of H&H so uniquely special for me.
Outside of H&H I use my animation and digital design prowess to help promote local music events and club nights. I’m a massive music geek, and it's great to get involved in Hull's vibrant music scene and get the word out about local arts projects that are trying to create something a little bit different. You can check out some of my work here. I’m also an outdoors-type (there’s plenty of us here at H&H) and can often be found often whizzing through the local forest on my mountain bike. Although you probably wouldn’t recognise me, as I’m usually caked in mud!
Cathy
HEAD OF CONSULTANCY
Cathy
HEAD OF CONSULTANCY
I once had a conversation about phone boxes with Prince Charles – although I’m pretty sure he was more interested in the fact that his first grandson Prince George was born on the same day…
If my career has been about one thing, it’s communication. I’ve had my fingers in basically every comms pie you can think of – from marketing and PR, to media relations, investor relations, community comms, and of course – internal communication. So you wouldn’t be off the mark if you described the vast experience I bring to H&H as eclectic!
Coming to H&H off the back of a long and fulfilling tenure at another local company, I relish the opportunity to utilise all my strategic IC skills and know-how to help our clients overcome the trickiest internal comms and engagement challenges. But I also have the unique responsibility of heading up the consultancy team – ensuring we’re constantly enhancing our already talented team with the latest knowledge and understanding from the ever-evolving IC and engagement landscape.
Having spent the best part of two decades on the front lines of the internal communications industry, I’ve seen first-hand just how much the profession has grown and changed in such a short time – from simply sending out a weekly email or newsletter, to becoming a respected and fundamental strategic enabler for business success. Experiencing this transformation from a front-row seat has only confirmed what I’ve believed since the start: that through robust, informed and imaginative internal communications that take people on an authentic and engaging journey, you can make real shift happen – no matter the challenge.
When I’m not wearing my comms cape, you’ll find me in my kitchen (probably cooking up a nice curry), or helping to support local charities through my work with the Smile Foundation. I also have the distinction of being H&H’s first ever client – so it’s safe to say my comms journey has ended up coming full circle!
Coming to H&H off the back of a long and fulfilling tenure at another local company, I relish the opportunity to utilise all my strategic IC skills and know-how to help our clients overcome the trickiest internal comms and engagement challenges. But I also have the unique responsibility of heading up the consultancy team – ensuring we’re constantly enhancing our already talented team with the latest knowledge and understanding from the ever-evolving IC and engagement landscape.
Having spent the best part of two decades on the front lines of the internal communications industry, I’ve seen first-hand just how much the profession has grown and changed in such a short time – from simply sending out a weekly email or newsletter, to becoming a respected and fundamental strategic enabler for business success. Experiencing this transformation from a front-row seat has only confirmed what I’ve believed since the start: that through robust, informed and imaginative internal communications that take people on an authentic and engaging journey, you can make real shift happen – no matter the challenge.
When I’m not wearing my comms cape, you’ll find me in my kitchen (probably cooking up a nice curry), or helping to support local charities through my work with the Smile Foundation. I also have the distinction of being H&H’s first ever client – so it’s safe to say my comms journey has ended up coming full circle!
Jane
CREATIVE ENGAGEMENT CONSULTANT
Jane
CREATIVE ENGAGEMENT CONSULTANT
I love the natural world, and I’d love to create my own huge personal forest to live in.
I come from a background in interior design, and I’m really interested in style, design and structure. As Head of Creative I put my heart into making sure our creative projects have a real edge, and that our designers are happy and producing their best work for our clients… even if it takes baking them ‘medals’ so they do their timesheets! I’ve been described as a ball of energy fuelled by coffee, and I’d say that’s pretty accurate! Give me a challenging project and I’ll find a way to breathe fresh, creative life into it. I’m always knee-deep in scribbles and flipchart paper (my notebook is illegible to anyone but me). I also love getting to know our clients – building good relationships is a huge perk of the job. But the biggest love of my life is my labradoodle, Maya. She’s part of the H&H family too – she even has her own desk!
Helen
MANAGING DIRECTOR
Helen
MANAGING DIRECTOR
If I can survive 36 hours trapped in my car on the M74 during a snowstorm, I can survive anything.
As Managing Director of H&H, much of my time is devoted to constantly improving the way we do things at the agency, ensuring we offer the best service and value for our clients. There’s process-y and backroom things that need constant tending to, but my biggest buzz comes from leading our strategy and direction and inspiring and supporting our marvellous team to achieve it.
I feel enormous pride, satisfaction and fulfilment at what we’ve accomplished together at H&H. The team here are so special, giving everything they’ve got to ensure we not only deliver extraordinary results for our clients, but that H&H isn’t just a great place to work, it’s a great place to be – full stop. As for me, I’m constantly reading, learning, studying and developing my knowledge of communication and employee engagement, looking for ways to apply new ideas to our business and approach – to ensure we remain the best internal comms agency in our field. Even tarot cards have been brought in as a potential tool for us to use!
When I’m not burning the candle at H&H, you can find me trotting about on horses – I recently won my first rosette at a dressage competition – or eating scrambled eggs with Eamon Holmes (okay, that was only one time). And after 15-or-so years ‘umm’ing and ‘ahh’ing about it, my hubby and I finally took up ballroom dancing recently – it’s so wonderful to know that we could pull off a fairly competent waltz, foxtrot or tango should the need ever arise!
I feel enormous pride, satisfaction and fulfilment at what we’ve accomplished together at H&H. The team here are so special, giving everything they’ve got to ensure we not only deliver extraordinary results for our clients, but that H&H isn’t just a great place to work, it’s a great place to be – full stop. As for me, I’m constantly reading, learning, studying and developing my knowledge of communication and employee engagement, looking for ways to apply new ideas to our business and approach – to ensure we remain the best internal comms agency in our field. Even tarot cards have been brought in as a potential tool for us to use!
When I’m not burning the candle at H&H, you can find me trotting about on horses – I recently won my first rosette at a dressage competition – or eating scrambled eggs with Eamon Holmes (okay, that was only one time). And after 15-or-so years ‘umm’ing and ‘ahh’ing about it, my hubby and I finally took up ballroom dancing recently – it’s so wonderful to know that we could pull off a fairly competent waltz, foxtrot or tango should the need ever arise!
Lewis
ILLUSTRATIVE DESIGNER
Lewis
ILLUSTRATIVE DESIGNER
Give me some fizzy watermelon slices or skittles and I will be your best friend
Coming from a background in illustration I’m told my drawings and designs have set the bar high for the rest of the creative team (a snail with a big wrinkly forehead was a particular favourite!). I try and pack my illustrations with genuine character and personality to communicate concepts – sometimes an image is more powerful than words. Every day is interesting and fun, and I’ve got really high standards for myself to make sure I’m always improving. In my spare time, you’ll find me swirling about doing ballroom and Latin dancing. I have my gold medals in sight...
Kay
LEARNING AND OD SPECIALIST
Kay
LEARNING AND OD SPECIALIST
Music is a major part of my life, and last year I went to at least one gig every month! In fact, at one point I even went to 3 different gigs in 3 different cities all within 7 days of each other. Did I mention I’m a massive music addict?
I’ve been an L&D specialist and enthusiast for as long as I can remember, and I get a real buzz out of supporting and developing people to reach their full potential in the workplace. A lot of what I do is based around transforming behaviours to enable people to be at their productive best. I advise on the psychology and strategy behind H&H’s creative internal comms projects, so that they really make an impact and engage the organisation.
I’ve racked up plenty of experience in internal communications along the way too, which made H&H a perfect fit for me. It’s great to be able to spread the message that actually, internal comms is vital to business success, through the projects that H&H deliver to drive productivity, growth and employee engagement in organisations across the world. And the icing on the cake here is the sheer creativity and imaginative flair that goes into each and every piece of work – it’s stunning to see!
Rather like my passion for unlocking others’ potential, I’m always looking to further mine by burying my head in a good non-fiction book. I love learning something new in everything I do – it’s a wonder my brain can cope with the strain!
I’ve racked up plenty of experience in internal communications along the way too, which made H&H a perfect fit for me. It’s great to be able to spread the message that actually, internal comms is vital to business success, through the projects that H&H deliver to drive productivity, growth and employee engagement in organisations across the world. And the icing on the cake here is the sheer creativity and imaginative flair that goes into each and every piece of work – it’s stunning to see!
Rather like my passion for unlocking others’ potential, I’m always looking to further mine by burying my head in a good non-fiction book. I love learning something new in everything I do – it’s a wonder my brain can cope with the strain!
Hannah
CREATIVE DIRECTOR
Hannah
CREATIVE DIRECTOR
I once approached a chap at a Pop Art exhibition in Washington to ask how he got permission to take photos when I hadn’t. Turned out he was Roy Lichtenstein and they were his paintings!
That happened during a round-the-world trip in ’94 after finishing my art and media studies. With my life in a rucksack I travelled clockwise around the globe, sparking a lifelong passion for experiencing new places and different cultures. I knew at the age of seven that my career was in art – I reckon my mum spotted that too as the house was covered in doodles! But it was at a youth hostel in Hong Kong when I met two incredibly talented designers whose work really inspired me, that I realised graphic design was my true calling. And I’ve never looked back! Over the years my passion has extended well beyond design, stretching into the strategy and theory behind communications. Understanding how powerful it can be in making people feel connected and engaged. The world of IC, particularly around change, can be complex and challenging, but I absolutely thrive in it. I love leading and inspiring our team of creatives, strategists and psychologists to be innovative and original. And when times get tough I can de-stress by making beautiful sparkly creations, thanks to my qualification in silver jewellery making.
Kelly
Account Manager
Kelly
Account Manager
I once spent a year working in the Big Apple shouting about all the wonderful things the UK has to offer – luckily no-one asked why I was doing it from over 3,000 miles away…
I’m one of H&H’s Account Managers, helping to build close relationships with every one of our clients – really exciting when you work with some of the biggest brands from around the globe! I’m often the main point of contact when organisations partner with us, and keep constant tabs on every deliverable that gets sent back to them – ensuring they’re always of the highest quality standard, and meet the brief to a tee.
My background in IC means I can really connect and empathise with the challenges our clients face on a day-to-day basis. This is super helpful when trying to dissect a brief, or figure out what the client actually needs us to deliver. And of course, it makes building strong relationships pretty easy too!
It also means I have an acute understanding of the difference IC can really make within organisations. As an IC professional, you play a major role in shaping a solid culture – encouraging transparency, openness, and inclusivity so that everyone feels they can be themselves, connect with the organisation’s journey and make their voice heard. This is why being a part of H&H is so rewarding for me – because I have the opportunity to help make this a reality for our clients.
When I’m not helping to solve comms challenges, drafting budgets and filling up the coffee pot, you’ll likely find me hitting the gym, moving the furniture around in my new house, or organising pseudo-Come Dine With Me’s with my friends (quesadillas and guac, anyone?).
My background in IC means I can really connect and empathise with the challenges our clients face on a day-to-day basis. This is super helpful when trying to dissect a brief, or figure out what the client actually needs us to deliver. And of course, it makes building strong relationships pretty easy too!
It also means I have an acute understanding of the difference IC can really make within organisations. As an IC professional, you play a major role in shaping a solid culture – encouraging transparency, openness, and inclusivity so that everyone feels they can be themselves, connect with the organisation’s journey and make their voice heard. This is why being a part of H&H is so rewarding for me – because I have the opportunity to help make this a reality for our clients.
When I’m not helping to solve comms challenges, drafting budgets and filling up the coffee pot, you’ll likely find me hitting the gym, moving the furniture around in my new house, or organising pseudo-Come Dine With Me’s with my friends (quesadillas and guac, anyone?).
Katie
BUSINESS MANAGER
Katie
BUSINESS MANAGER
Having successfully brought up four kids, I’m prepared for anything…
I’m in the H&H driving seat when it comes to all things finance and HR. I’m often forehead-deep in invoices and spreadsheets (yes, I shoulder that particular burden), making sure everything is always running smoothly, establishing budgets, and keeping the pipeline flowing seamlessly. And crucially, making sure the rest of the team can do their jobs without having to worry about whether payments have actually come in for the work they’re doing!
I love what I do because I’m part of an amazing team, and being at H&H makes you inspired to come into work every day and really give your all. I’ve always been aware of the importance of internal comms in ensuring that everyone understands the role they play in the organisation, so it’s nice to be working for an agency that’s constantly bringing that to life for others, as well as for the team right here.
When I’m not managing bank accounts or balancing the books, yoga is my biggest hobby – probably because of the craziness that comes with raising four little ones!
I love what I do because I’m part of an amazing team, and being at H&H makes you inspired to come into work every day and really give your all. I’ve always been aware of the importance of internal comms in ensuring that everyone understands the role they play in the organisation, so it’s nice to be working for an agency that’s constantly bringing that to life for others, as well as for the team right here.
When I’m not managing bank accounts or balancing the books, yoga is my biggest hobby – probably because of the craziness that comes with raising four little ones!
Rosie
SENIOR DESIGNER
Rosie
SENIOR DESIGNER
I feel so lucky that I get to be creative every day at work – something not to be taken for granted!
Putting my passion for great design into results that impress and inspire our clients (and put smiles on their faces) encourages me to constantly improve. I guess my biggest achievement so far has been putting us on the shortlist for some of the IC world’s biggest design awards – as well as winning an Award of Excellence from the IoIC. Having the creative freedom to experiment and find the perfect visual look to bring brands and messages to life is better than a bag of Hula Hoops… and I really love Hula Hoops. Elsewhere, my main loves are cooking tasty vegan food, anything animal related, horror films, travel, delicious gin, loud music and my lovely friends.
Nicola
PRINT® CONSULTANT
Nicola
PRINT® CONSULTANT
I'm H&H's resident actress - I've even been known to dabble in a bit of Shakespeare!
I'm H&H's brainbox for all things PRINT. I'm a Master Coach, Trainer and NLP practitioner (so I guess you could say that Personal Development and I go hand in hand), and I love using my skills to facilitating learning and awareness with the PRINT tool. My role involves a whole lot of coaching and facilitating, particularly PRINT Discovery Sessions where I help people to uncover their Unconscious Motivators and find their Best Self (you can learn more about PRINT over on the website).
Helping people grow and develop to fulfil their potential really makes me tick. I'm incredibly proud to have kept PRINT in the spotlight, bringing huge advantages in employee engagement and productivity to all kinds of organisations. The way I see it is - if you haven't got happy, productive employees, you don't have a hope in having a happy high performing business.
Outside of work, you can usually find me clutching my trowel, growing beets, parsnips, garlic and many other veggies on my home allotment. I also keep 4 chickens - Glitzy, Eta, Beyoncé, and Nina.
Helping people grow and develop to fulfil their potential really makes me tick. I'm incredibly proud to have kept PRINT in the spotlight, bringing huge advantages in employee engagement and productivity to all kinds of organisations. The way I see it is - if you haven't got happy, productive employees, you don't have a hope in having a happy high performing business.
Outside of work, you can usually find me clutching my trowel, growing beets, parsnips, garlic and many other veggies on my home allotment. I also keep 4 chickens - Glitzy, Eta, Beyoncé, and Nina.
Danae
Marketing and New Business
Danae
Marketing and New Business
I've come from a generalist marcomms background - but I've always been an internal comms nerd deep down.
My role applies my experience in strategic internal communications with my natural love of building relationships with others. Not only do I deal with clients directly on their day-to-day needs, but I also come up with inventive and practical ways to connect with new clients and opportunities.
The best thing about H&H is that we dig deep into how IC can really help organisations to achieve better results. We focus resolutely on the role internal comms plays in improving employee engagement, productivity and performance, and translate this understanding into IC programmes that always leave our clients beaming. That's what gets me up in the morning: because happy employees lead to equally happy customers, and at H&H I've got a unique chance to really make a difference to employees across the globe. Who wouldn't be happy about that?
Speaking of communication, I'm not just adept at talking to people - I'm a trained in classical opera! When I'm not obsessing over internal comms, you'll likely find me on the road travelling around Europe, getting up close and personal with nature, or browsing supermarket aisles (don't ask - food and wine takes up a lot of my time).
The best thing about H&H is that we dig deep into how IC can really help organisations to achieve better results. We focus resolutely on the role internal comms plays in improving employee engagement, productivity and performance, and translate this understanding into IC programmes that always leave our clients beaming. That's what gets me up in the morning: because happy employees lead to equally happy customers, and at H&H I've got a unique chance to really make a difference to employees across the globe. Who wouldn't be happy about that?
Speaking of communication, I'm not just adept at talking to people - I'm a trained in classical opera! When I'm not obsessing over internal comms, you'll likely find me on the road travelling around Europe, getting up close and personal with nature, or browsing supermarket aisles (don't ask - food and wine takes up a lot of my time).
Mitch
Junior Digital Developer
Mitch
Junior Digital Developer
I love music – specifically, recording my own! I’m the lead guitarist in a band called New Haven – and we’re currently in contact with a label manager who’s previously worked with The Stone Roses and The Cortinas…
I’m H&H’s Junior Digital Developer, bringing my unique skills and experience in music production to the table to add extra flair, energy and inventive creativity to our ambitious projects and programmes. My day-to-day mainly involves website management and development, which includes experimenting with code to create digital assets which break the mould and create new innovative possibilities for our clients. I also get hands-on in our New Product Development process, taking a front-line role in researching and developing digital applications like our quickfire survey tool Push.
From my very first day, I’ve always found the culture at H&H to be welcoming, empowering, and uniquely energising – qualities I’ve never experienced in previous roles. Every day brings something new, exciting and challenging, which pushes you to achieve beyond what you think is possible, and makes the time go by before you’ve even been able to catch a breath!
I’d describe internal communication as the life blood which flows through the arteries of organisations. And to add to that – I’d say that poor communication is the cholesterol that blocks them up, and prevents things from working effectively! One of the things I like about H&H is the fact that our internal comms are so structured and well-designed – it really does make a massive difference. And being treated as an equal and valued member of the team is the icing on top of the cake.
When I’m not busy talking in code, you’ll find me speaking the language of video games – something that has connected me with countless people across the globe, which is really awesome. One game I’d recommended right now is Mirrors Edge: an intense first-person parkour platform game, which is great for letting off a bit of steam at the end of the long day!
From my very first day, I’ve always found the culture at H&H to be welcoming, empowering, and uniquely energising – qualities I’ve never experienced in previous roles. Every day brings something new, exciting and challenging, which pushes you to achieve beyond what you think is possible, and makes the time go by before you’ve even been able to catch a breath!
I’d describe internal communication as the life blood which flows through the arteries of organisations. And to add to that – I’d say that poor communication is the cholesterol that blocks them up, and prevents things from working effectively! One of the things I like about H&H is the fact that our internal comms are so structured and well-designed – it really does make a massive difference. And being treated as an equal and valued member of the team is the icing on top of the cake.
When I’m not busy talking in code, you’ll find me speaking the language of video games – something that has connected me with countless people across the globe, which is really awesome. One game I’d recommended right now is Mirrors Edge: an intense first-person parkour platform game, which is great for letting off a bit of steam at the end of the long day!
Sai
Senior Designer
Sai
Senior Designer
My maiden name has 19 characters, spelt UENNATORNWARANGGOON.
I’m H&H’s Senior Designer, and I’m usually found with my head buried in all things Adobe - experimenting and finding the perfect visual look to bring brands and messages to life. I love that the work I’m doing is having a positive impact on people all over the world.
From my very first day, I’ve found the culture at H&H to be totally awesome, and that’s what appealed to me in the first place. Everyone here is super supportive and goes above and beyond what is required to help one another, which I believe is integral to building a successful team!
When I’m not forehead-deep creating masterpieces for our clients, you’ll find me at the gym breaking a sweat - either kick-boxing or indulging in a spot of weightlifting. Failing that, I’ll likely be on an adventure with my husband and our little pup Rue.
From my very first day, I’ve found the culture at H&H to be totally awesome, and that’s what appealed to me in the first place. Everyone here is super supportive and goes above and beyond what is required to help one another, which I believe is integral to building a successful team!
When I’m not forehead-deep creating masterpieces for our clients, you’ll find me at the gym breaking a sweat - either kick-boxing or indulging in a spot of weightlifting. Failing that, I’ll likely be on an adventure with my husband and our little pup Rue.
Michelle
PRINT® ACCOUNT MANAGER
Michelle
PRINT® ACCOUNT MANAGER
Guinea pigs are underrated – and I’m hoping to one day adopt a Parson Russell Terrier (I’d call it Stan).
I've got a knack for establishing what will make a client’s day – and I do everything to deliver it with gusto. Having worked in customer service roles for over 25 years, I've found my true calling in building meaningful relationships with people across a diverse array of environments and business sectors.
Whenever anyone asks me 'how can you spot a disengaged employee?', I always enlighten them with this particular story. My local pub once underwent a complete refurb. During the re-opening week, I went down for some food and got chatting to one of the employees at the bar. I asked her about some of the exclusive drinks they had on offer that week, and she gloomily replied, "I don't know what they are, nobody tells me anything". To me, this was a classic example of an organisation with an employee engagement problem. The lack of clear internal communication meant that ultimately, the customer - me - suffered as a result. That's why I think the work we do here at H&H is absolutely vital to organisations who want to see better success on the bottom line.
We're a massively animal-friendly agency (we have two resident dogs and a resident peacock), so I fit right in with my own love of furry critters. I help out at the Hull Animal Welfare Centre as often as I can, and frequently pamper the special furry friend in my life - my guinea pig, Hamish.
Whenever anyone asks me 'how can you spot a disengaged employee?', I always enlighten them with this particular story. My local pub once underwent a complete refurb. During the re-opening week, I went down for some food and got chatting to one of the employees at the bar. I asked her about some of the exclusive drinks they had on offer that week, and she gloomily replied, "I don't know what they are, nobody tells me anything". To me, this was a classic example of an organisation with an employee engagement problem. The lack of clear internal communication meant that ultimately, the customer - me - suffered as a result. That's why I think the work we do here at H&H is absolutely vital to organisations who want to see better success on the bottom line.
We're a massively animal-friendly agency (we have two resident dogs and a resident peacock), so I fit right in with my own love of furry critters. I help out at the Hull Animal Welfare Centre as often as I can, and frequently pamper the special furry friend in my life - my guinea pig, Hamish.
Laura
DELIVERY MANAGER
Laura
DELIVERY MANAGER
I’m a proud mum of two youngsters, so I’m the office gospel on all things CBeebies…
I’m on a personal mission to get people properly engaged in the workplace, and I’ve definitely found my calling in internal comms! Connecting people through the power of effective communication is something I’m hugely passionate about. Meeting comms challenges head-on and overcoming them is probably what I enjoy the most about working here – it’s safe to say I like getting things done! It’s great to be able to see the bigger picture of internal comms from all angles – something I’ve had tons of experience in – to find the best IC strategies for our clients and ensure they always pay off. When I’m not playing with my kids, you’ll likely find me playing several musical instruments (though probably not at the same time!). I’m a master of the piano, double bass, and clarinet.
Emily
Marketing and Business Assistant
Emily
Marketing and Business Assistant
I live and breathe photography, and I’ve even had some of my work displayed in Ferens Art gallery – and I guess it’s testament to my passion that I went on to sell some copies too!
I came to H&H fresh out of a photography degree, looking for fresh opportunities to broaden my creativity and pick up new skills – and it’s safe to say I picked the right place to achieve both.
H&H has an exciting, innovative and inventive culture, and that’s partly what appealed to me in the first place. I’m having a swell time cutting my teeth in all things Marketing, learning how to build a successful brand on social media and create engaging, high-ranking content for the web.
I’m a newcomer to the world of internal comms and employee engagement, but my past experience of working for different organisations alongside my studies has taught me just how important it is to create the best culture possible for people – whether that’s communicating consistently, offering great perks and benefits, or providing the right opportunities for growth. And it’s so exciting that I get to be a part of a company that makes people happier at work every day, all while developing my own skills as I go!
Outside the workplace I enjoy socialising with my friends at our local pub ‘The Star’ (which certainly to me lives up to its name), and hijacking other people’s tastes in music to widen my own playlist (my favourite listen at the moment is the soundtrack to The Greatest Showman!).
H&H has an exciting, innovative and inventive culture, and that’s partly what appealed to me in the first place. I’m having a swell time cutting my teeth in all things Marketing, learning how to build a successful brand on social media and create engaging, high-ranking content for the web.
I’m a newcomer to the world of internal comms and employee engagement, but my past experience of working for different organisations alongside my studies has taught me just how important it is to create the best culture possible for people – whether that’s communicating consistently, offering great perks and benefits, or providing the right opportunities for growth. And it’s so exciting that I get to be a part of a company that makes people happier at work every day, all while developing my own skills as I go!
Outside the workplace I enjoy socialising with my friends at our local pub ‘The Star’ (which certainly to me lives up to its name), and hijacking other people’s tastes in music to widen my own playlist (my favourite listen at the moment is the soundtrack to The Greatest Showman!).